That's a great question. First let's answer the question: What is the the Hexagon Support Center? It is:
- A knowledgebase
- An online helpdesk
- A place to download Hexagon Manufacturing Intelligence Software
But most importantly it's your one stop to get support for all Hexagon products.
How to use the site.
- Sign In: First, it is most helpful to be signed into the Hexagon MI Support Center. You can sign up here: Sign up. This gives you full access to all of the knowledge-base articles and downloads and allows you to submit a ticket too. See also:
- Search: The search bar on the upper right of the site can be used to search the specific section you are in.
- For example, while in the "Downloads" Section, typing in "temp comp" will search the downloads area for downloads related to temperature compensation.
- Try searches such as "Tutorials" or "probe module" to see how it works.
- Browse: Choose categories on the right such as "Get Started" or "How do I?" if you wish to browse the knowledge-base.
- To submit a ticket, after logging in go to the "Online Support" menu and choose "Submit a Ticket" and follow the instructions.
- What if I forgot my password on the support portal?
Thanks for coming! We hope you enjoy the new Hexagon Manufacturing Intelligence Support Center.
(Topic ID 16101-402)